We cannot be held liable for any consequential loss caused by late delivery or failure to deliver by the company's appointed carrier. If we receive no such notification the customer will be deemed to have accepted the items as satisfactory. In the event of any goods delivered by us being damaged in transit, deficient of items shown on the delivery note or failing to match the items ordered by you, then such details must be notified by you to us within 3 working days of receipt. In instances where payment has already been made, (Post Orders with a cheque), an alternative or refund in full for the item(s) concerned will be given. Anytime after 30 days, Outstanding orders / items can be cancelled. In the event that we are unable to supply your goods within thirty days, we will inform you immediately and advise you of the expected delivery date. All delivery charges are subject to change without prior notice.Įvery effort is made to ensure that delivery is made within the estimated time scales and a maximum of thirty days. Charges for the different delivery services can be obtained from our Delivery information list and are also listed within the current main catalogue. Items ordered online will be delivered as soon as possible in accordance with the requested delivery service. Please be advised that we will hold your order for a maximum of 7 days, after which time your order will be returned to stock. If you are unable to collect your order for any reason, please phone the store at +353 91 761841 Please bring a printout of your order summary, or email confirmation as proof of purchase. If you cannot collect the item you purchased, it can be sent by courier to you for a small delivery charge of €5.95.ĭon't forget to to take your order reference and details to store to collect your order. If you would like to reserve an item instore, the click and collect option is for you. You will usually be able to collect from the shop from 1-3 working days. This is a free service available in ROI and is available between the hours of 9am and 6pm Monday - Saturday and 12pm-5pm on Sundays. WHAT IS CLICK AND COLLECT?Ĭlick and Collect with Outback Jacks enables you to shop in a way that suits you. When you order online at have a choice of having your order delivered to you at home or work, or you can collect it instore at Outback Jacks, Ballybane, Galway. Returns from outside the UK will need to pay return postage.Click and Collect allows you to shop and suit your personal schedule. On engraved orders we are so confident that you will be delighted with the quality of the engraving that if for any reason you are not completely satisfied we still offer our no quibble returns service. You can return non personalised products purchased from us for a no quibble refund using our free returns service within 60 days of receiving the item. We are communicating with our suppliers to change this. We still receive a number of products from our suppliers wrapped in plastic, which means you may receive some of this in your parcel. All local taxes and import duties are shown at checkout.Īll of our packaging is plastic free and can be recycled or composted at home. International orders will be sent via our export partner Global-e. Selected bladed products will require your age to be verified within the checkout process and with our courier upon delivery. Standard £3.99 (FREE over £50): 5-10 working days. Order before 2pm weekdays for same day dispatch on all Express and Next Day (UK) orders, including engraved orders.
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